Privacy Policy
Last updated: May 2026
1. Information We Collect
Roof & Impact Windows Contractors LLC ("we," "our," or "us") collects information you provide directly to us when you:
- Request a free estimate or consultation
- Contact us via phone, email, or our website
- Apply for financing through our partners
- Sign a contract for services
This information may include:
- Full name and contact information (phone, email, address)
- Property address where services will be performed
- Details about your project or service needs
- Financial information (for financing applications only)
2. How We Use Your Information
We use the information we collect to:
- Provide you with estimates and quotations
- Schedule consultations and service appointments
- Communicate with you about your project
- Process financing applications through our banking partners
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share your information with:
- Service Providers: Contractors and vendors who assist us in providing services (e.g., manufacturers, installers)
- Financing Partners: Licensed financial institutions when you apply for financing - this is limited to what's necessary for credit decisions
- Legal Requirements: When required by law or in response to valid requests by public authorities
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage with encryption
- Limited access to personal information on a need-to-know basis
- Regular security reviews and updates
- Employee training on data protection
5. Banking & Financing Applications
When you apply for financing through our partners, your application is processed in full compliance with federal banking regulations including:
- Truth in Lending Act (TILA)
- Equal Credit Opportunity Act (ECOA)
- Fair Credit Reporting Act (FCRA)
Your financial information is processed directly by our licensed banking partners and is subject to their privacy policies. We only receive outcome notifications (approved/denied) and basic terms.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, please contact us at the information provided below.
7. Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically, we retain project-related records for a minimum of 7 years to comply with contractor licensing requirements.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last modified" date.
9. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
By using our services, you agree to the terms of this privacy policy.
